Combination DOCSIS 3.0 cable modem and WiFi router. Router features 4 Ethernet ports, dual bands (2.4 GHz and 5 GHz) and a firewall. Works with Charter Spectrum, Cox, and Comcast Xfinity and Xfinity X1. Supports speeds up to 650 Mbps. Easy instructions and setup.
Reports that the WiFi range is limited. Some Xfinity customers had problems getting this modem to work with their ISP.
Good value. DOCSIS 3.0. Supports 8 x 4 channels, as well as 343 Mbps download and 143 Mbps upload speeds. ISPs this works with include Bright House, Cablevision, Charter, Cox, Comcast Xfinity, and Time Warner Cable. Has an easy online activation option.
Some buyers had issues with modem not working with Spectrum. Others claim the signal isn't that strong and that modem has problems maintaining a connection.
Compatible with Cablevision, Charter, Comcast Xfinity, Cox, Time Warner Cable, and others. Plug and play setup; no CD required. DOCSIS 3.0. 24 x 8 channels. Supports speeds up to 960 Mbps (also comes in 343 Mbps and 686 Mbps versions).
Some claims that this modem runs hot to the point where it overheats and stops working. Some buyers had issues with the modem working poorly with online games and streaming.
16 x 4 channels. DOCSIS 3.0. Easy setup. Works with Bright House, Charter, Comcast Xfinity, Cox, Time Warner, and more. Cable modem only, although you can purchase versions of this that include a WiFi router. Supports speeds up to 686 Mbps download and 131 Mbps upload.
Isn't compatible with AT&T, CenturyLink, or Verizon. Not that durable; some stop working within a year or less.
DOCSIS 3.0. Quick and easy setup, and good speeds. Compatible with CableONE, Cox, Comcast Xfinity, Spectrum, and others. Up to 960 Mbps download speeds supported. 32 x 8 channels. You can also purchase this in versions that come with a built-in router.
Some claim it runs very hot. This modem doesn't work with AT&T, CenturyLink, Verizon, or with bundled voice services. Some had issues getting this to work with Comcast.
We purchase every product we review with our own funds — we never accept anything from product manufacturers.
We purchase every product we review with our own funds — we never accept anything from product manufacturers.
The secret is out: renting your cable modem from your internet service provider (ISP) is a huge waste of money. Each month, thousands of subscribers pay anywhere between $8 and $12 for these devices that brings the web into their homes, spending enough to buy two cable modems each year.
Whether you’re ready to break free of the tyranny of cable modem rental fees or just in the market for an upgrade, we’ve got you covered.
Here’s everything you need to know about cable modems: the specs that matter, the features not to miss, the right price to pay, and our top recommendations.
Most cable modems look the same: little black boxes that accept a coaxial connection and make the internet available as a standard network connection. But under the hood there are some pretty important details. Pay close attention to these factors as you shop:
Compatibility: The single most important thing about any cable modem you buy is that it has to be compatible with your internet service provider’s network. Luckily, most ISPs support a wide variety of modems, so it isn’t typically a huge concern, but you should still consult your ISP’s documentation for a list of officially supported modems and stick to that list as you compare different models.
DOCSIS 3.0 vs. DOCSIS 3.1: Cable modem standards are pretty complicated, but at the end of the day you really only need to know three things:
Data Over Cable Service Interface Specification (DOCSIS) standards reflect data transfer speeds, that is, how fast a given modem can bring you the internet.
The vast majority of users get high-speed internet from modems using the older DOCSIS 3.0 standard, and that’s plenty fast.
Most ISPs offering premium gigabit speeds require the use of a DOCSIS 3.1 modem. If you subscribe to an internet plan that supports gigabit speeds, get a DOCSIS 3.1 modem; otherwise, buying a DOCSIS 3.0 modem will do just fine (and save you a decent amount of money).
Integrated WiFi: A lot of cable modems have begun to blur the line between modems and routers, offering “all-in-one” devices that do the work of both the cable modem (making the internet available to wired devices) and a wireless router (setting up a WiFi network). If you don’t already have a wireless router, this can be a perfect way to establish WiFi for the first time — just make sure that it’s situated in a place where it can provide wireless coverage to as much of your home as possible.
Durability and longevity: Most modems can last for years without needing to be replaced – in fact, you’re more likely to upgrade your modem than you are to repair it – but low-quality models can fail within a year. Stability is worth investing in, especially when it comes to getting internet coverage, so make sure to read user reviews of different modems to find one that will last you for years.
Although cable modems don’t get very warm, it’s still a good idea to place yours in a well-ventilated area . A stable temperature helps prevent any risk of your cable modem overheating or otherwise impacting your internet speeds.
To connect a device or network switch to your cable modem, you need a network cable (aka ethernet cable). Most homes will be fine with the slower Cat5e network cable, but if your home is especially large or you have many devices that use a lot of data, you might want to consider buying a Cat6 or Cat6E cable.
The term “gigabit” can be deceptive. As you’re comparing models, watch the word “gigabit” closely to see if it’s describing the internet speeds it can receive or the local traffic speeds it can support.
In the cable modem market, there are two main price ranges to consider.
Between $50 and $100
Most standard, DOCSIS 3.0 cable modems fall in this price range. These models are fairly straightforward and support the same internet speeds. The big differentiator at this price point is brand. If you just need a basic cable modem that’s fast enough to support multiple users and a home full of devices, you don’t need to spend more than $100.
Between $150 and $300
If you need a faster, gigabit-friendly DOCSIS 3.1 modem or a cable modem that includes a built-in wireless router, you’ll need to spend more. Modems in this price range come with a lot more features, and gigabit speeds are unquestionably faster, so if you’re looking to upgrade your connectivity speed or your wireless network, the investment may be worth it.
Affordable, no-compromises connectivity
Motorola’s MG7700 is a best-in-class device. It’s dead simple to use, it delivers DOCSIS 3.0 speeds, and it includes a powerful WiFi router strong enough to get coverage practically anywhere. It works with most major ISPs, and it makes setting up and securing your wireless network a snap. Hands down, this is the best option for most internet subscribers.
Use an independent internet speed-testing tool to get a sense of the speed of your internet connection. Most ISPs will direct you to their own proprietary internet speed-testing tools, but we recommend not taking their word for it and getting unbiased results. Run internet speed tests at a time when no one else on your network is using the internet, and compare results from different speed-testing websites; this will give you a sense of how fast your internet connection is so you can make sure to buy the appropriate cable modem.
Remember that your ISP ultimately sets the limit for how fast your internet connection is based on your subscription. Your internet speeds are affected by a variety of factors, but the two most important ones are what internet speeds you pay for and what internet speeds your cable modem can support. If you’re paying for speeds that your current modem doesn’t support, that’s the best time to upgrade your cable modem. (Conversely, if your ISP speeds are on the low side, buying a new cable modem won’t solve that problem; you’ll need to upgrade your account.) For more information about what speeds you’re paying for, check your ISP billing statements.
Buy a separate network switch if you want to use multiple wired connections with your cable modem. Most cable modems have one standard RJ45 network port, meaning they can only provide wired internet access to a single device at a time unless you get a network switch, essentially a “splitter” for your internet signal so you can wire multiple devices for connectivity. Wired connections are much faster than wireless, so it can really pay off to hard-wire as many of your devices as you can.
The perfect no-frills cable modem
The TP-LINK TC-7610 isn’t much to look at, but it’s a powerful modem that’s perfect for anyone who only needs data. It’s as plug-n-play as they get. This is the modem that defines the term “set it and forget it.” But if you run into any issues, don’t sweat it: TP-LINK’s customer service is among the best in the business.
While they’re definitely not cheap, we love combination modem/wireless router units like the NETGEAR Nighthawk X4S. It supports gigabit internet speeds and can easily blanket an entire home in WiFi.
If you’ve avoided all-in-one modem/routers because they lacked any features, it’s time to look again. The X4S builds on the stability and usability of the Nighthawk brand while delivering cutting-edge data speeds.
If you need a DOCSIS 3.1 cable modem, but you’ve already got your own WiFi setup, consider the Motorola MB8600. It’s a lightning-fast gigabit modem and that’s it. Motorola has been making stable cable modems for decades, and the MB8600 updates its tradition of making small, unassuming modems that last forever and deliver data quickly.
Q. Can I install a cable modem myself or do I need to schedule an appointment with an installer from my ISP?
A. Most cable modems are easy to install, so long as the building is properly wired for cable internet, but you’ll still need to register it with your ISP in order to get internet service. If you plan on installing it yourself, call your ISP’s technical support team beforehand and ask them to walk you through the process and complete the necessary hardware registration. If you’re not comfortable setting up technical gear, you can make an appointment with an installer from your ISP, although fees may apply.
Q. Do I need to buy a special cable modem if I also subscribe to phone service through my ISP?
A. Yes. Many ISPs offer bundles of internet, TV, and digital phone service, all of which are delivered to your home through your cable modem. If you get phone service through your ISP and you want to buy a new modem, you’ll need to get one that explicitly supports telephony.
Q. My existing cable modem seems okay. Why would I upgrade?
A. If you already own your cable modem, it might still be worth it to upgrade. For example, some users are still connecting to the web with DOCSIS 2.0 modems, which can feel incredibly slow by today’s standards. To put it in perspective: if your current device is a DOCSIS 2.0 modem, by replacing it with a DOCSIS 3.0 modem, you could potentially be getting internet speeds that are 32 times faster.
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