Compatible with all major voice communication platforms. Wireless Bluetooth range of 98 feet. Rich stereo sound. Long battery life. Plush earcups. Premium microphone.
Not as comfortable when worn with glasses.
Delivers impressive audio quality. Operates via USB port. Volume controls and mute button are built into cord for easy access. Microphone can be tucked away when not in use. Boasts lightweight and comfortable design. Can be bought in bulk.
Connects via cord, which could be a bit inconvenient at times.
Noise-cancelation technology diminishes background noise so listeners can hear you clearly. Can travel as far as 350 feet from charging base. USB and phone jack can connect to 2 different devices at once. Lasts 8 hours of talk time on one charge.
Monophonic with only 1 earcup. Controls, including mute, are on the base, not the headset.
Affordable option. Soft, cushioned earcups. Boasts HD audio quality. Simple integrated controls. USB connectivity. Simply flip up its microphone to mute it.
A wireless option would be appreciated.
We recommend these products based on an intensive research process that's designed to cut through the noise and find the top products in this space. Guided by experts, we spend hours looking into the factors that matter, to bring you these selections.
Imagine it’s a Monday morning at your office. On your desk is a sky-high stack of notes, assignments, and other things you need to tackle. When it comes to phone calls, you could use a helping hand — or better yet, a hands-free office headset.
Office headsets allow you to engage in telephone conversations without holding the receiver. In some models, you can even program prompts so you don’t need to go through the telephone base. All you need to do is sync the headset to your phone system or plug it into the phone directly. You have a full range of motion with both hands to multitask while you handle conversations throughout the day. Best of all, office headsets are lightweight and comfortable, so there won’t be any more hard phones pressed against your face.
If you’re ready to dial back your traditional telephone use for a more comfortable, efficient alternative, an office headset is a sound decision.
Office headsets are either Bluetooth-enabled (wireless) or wired. Wireless headsets provide the greatest amount of freedom, as you’re hands-free and able to talk at a range of 350 feet from the receiver. Wired headsets, though hands-free, are obviously limited in their range. They still provide a reasonable degree of freedom compared to a traditional phone cord. For the most part, the cord is twice as long.
Office headsets are equipped with a boom arm microphone. These feature varying degrees of adjustability. Some can be moved closer to or farther from your face. Others are stationary. Something to consider when comparing the boom arms between models is whether they have a full arc — if they do, that means you can wear the headset with the earpiece and mic on either side of your face.
Wired headsets are almost always universally compatible, though if you have a USB style, you should double-check this, as not all computers are equipped for advanced USBs. As far as Bluetooth headsets go, there are a couple of types of compatibility to determine. If your office utilizes Unified Communications (UC), check whether your headset model supports their telephone system. For use with a computer for Skype or other video chat applications, check that your software and drivers are up to date. Most headsets work with current versions of Windows. Confirm it with the headset manufacturer’s compatibility list.
Office headsets work independently from your regular phone, so their programmability features are located on the headset — or on some wired models, they’re attached to the cord. There are power and volume switches as well as a mute button on most. Some models have a pairing button on the headset, though these may also be located on the charge base. Button location varies between models, but placement tends to be in areas convenient to the user.
Office headsets are worn for long periods of time, which is why they are designed with comfort in mind. They’re usually made of hard plastic and metal components for prolonged durability. Most office headsets include a degree of adjustability, particularly when it comes to lengthening the headband or adjusting the boom arm’s location. No matter the size or shape of your face, there’s a setup to fit you well enough for a long day of phone calls.
These tough materials are softened with foam and padding in strategically placed areas. Some earpieces offer thick padded headphones covered by vinyl. Not only do these provide a sort of suction and insulation for sound, they somewhat mould to the shape of your ear. Other styles include a thin layer of foam over the earpiece, which may feel a bit hard or rough to some people. Padding is also seen around the top inside portion of the headband, especially in slightly heavier models. This layer of cushioning between your scalp and the plastic prevents it from digging. If you have long hair, it can reduce creases or matting after long periods of use.
Office headsets with noise-cancelling technology are wildly popular in open coworking spaces, call centres, and cubicle offices. The technology is utilized in two different ways: with outgoing sound to the microphone and with incoming sound to the earpiece.
As far as the microphone goes, noise-cancelling features filter out ambient sounds from your environment so your voice is the main sound that transfers to the other end of the line. When it comes to the headphone, this part is equipped with a sort of sound filter that cuts down on the sound around you, especially with the insulation of coverage from a padded earpiece. That means the buzz of cross-conversations, fax machines, and printers are blocked out enough so you can listen to a clear, unobstructed line.
Talk and standby times are important for those who expect to spend hours at a time on a headset. Talk time refers to the number of hours of active use, which ranges between nine and 20 hours. Standby time, when it’s not in use, could be ten times as long as the talk time. Of course, these times are mostly estimates, as the time will vary when going between talk time and standby.
Office headsets cost between $20 and $300, with prices driven by the quality of engineering.
Inexpensive: Between $20 and $50, you mostly find wired headsets. There are some Bluetooth models, though the sound may be mediocre.
Mid-range: Between $50 and $100, headsets are generally Bluetooth headsets that incorporate decent noise-cancelling technology and are more durable.
Expensive: High-end office headsets cost between $100 and $300. These have the longest ranges and reliable charging bases, and they provide the most ergonomic fit. The sound in these headsets is unparalleled.
Q. Are office headsets left- or right-side dominant, or can they be worn either way?
A. There are some office headsets that are designed to be worn one way specifically, mostly because their boom mic isn’t adjustable. Many models can be worn with the mic on either side. If you have hearing difficulty in one ear, check whether the headset can be worn with the earpiece on your better side.
Q. Will someone else’s phone or Bluetooth device interfere with my Bluetooth headset?
A. No. You have to pair another device for it to work with your headset, either individually or simultaneously. There is no way for someone else to “dial in” to your phone call, as it would require permission from you. No need to worry about uninvited guests joining your conversations.
Q. My charge base is defective. Can I replace the base instead of purchasing an entire unit?
A. Probably not, as individual pieces of Bluetooth headsets aren’t sold separately. Most likely, you need to replace the whole thing. Before you make another purchase, check whether your office headset and its components are covered under warranty.