Best Office Headsets

Updated November 2019
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BestReviews spends thousands of hours researching, analyzing, and testing products to recommend the best picks for most consumers. We only make money if you purchase a product through our links, and we never accept free products from manufacturers. Read more  
BestReviews spends thousands of hours researching, analyzing, and testing products to recommend the best picks for most consumers. We buy all products with our own funds, and we never accept free products from manufacturers.Read more 
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Why trust BestReviews?
BestReviews spends thousands of hours researching, analyzing, and testing products to recommend the best picks for most consumers. We only make money if you purchase a product through our links, and we never accept free products from manufacturers. Read more  
BestReviews spends thousands of hours researching, analyzing, and testing products to recommend the best picks for most consumers. We only make money if you purchase a product through our links, and we never accept free products from manufacturers. Read more  
BestReviews spends thousands of hours researching, analyzing, and testing products to recommend the best picks for most consumers. We buy all products with our own funds, and we never accept free products from manufacturers.Read more 
How we decided

We purchase every product we review with our own funds — we never accept anything from product manufacturers.

32 Models Considered
7 Hours Researched
1 Experts Interviewed
406 Consumers Consulted
Zero products received from manufacturers.

We purchase every product we review with our own funds — we never accept anything from product manufacturers.

Buying guide for best office headsets

Last Updated November 2019

Imagine it’s a Monday morning at your office. On your desk is a sky-high stack of notes, assignments, and other things you need to tackle. When it comes to phone calls, you could use a helping hand — or better yet, a hands-free office headset.

Office headsets allow you to engage in telephone conversations without holding the receiver. In some models, you can even program prompts so you don’t need to go through the telephone base at all. All you need to do is sync the headset to your phone system or plug it into the phone directly. You have full range of motion with both hands to multitask while you handle conversations throughout the day. Best of all, office headsets are lightweight and comfortable, so there won’t be any more hard phones pressed against your face.

If you’re ready to dial back your traditional telephone use for a more comfortable, efficient alternative, an office headset is a sound decision. Our buying guide showcases the top models so you can choose the right one for your office.

If you travel with your office headset, it’s a sound idea to keep it in a protective case. It could break easily in the jumble of a bag or the jostle of baggage handling, so opt for a case with some padding to reduce impact.

Key considerations

Bluetooth vs. wired

Office headsets are either Bluetooth-enabled (wireless) or wired. Wireless headsets provide the greatest amount of freedom, as you’re hands-free and able to talk at a range of 350 feet from the receiver. Wired headsets, though hands-free, are obviously limited in their range. They still provide a reasonable degree of freedom compared to a traditional phone cord. For the most part, the cord is twice as long.

Boom arm

Office headsets are equipped with a boom arm microphone. These feature varying degrees of adjustability. Some can be moved closer to or farther from your face. Others are stationary. Something to consider when comparing the boom arms between models is whether they have a full arc — if they do, that means you can wear the headset with the earpiece and mic on either side of your face.

Compatibility

Wired headsets are almost always universally compatible, though if you have a USB style, you should double-check this, as not all computers are equipped for advanced USBs. As far as Bluetooth headsets go, there are a couple types of compatibility to determine. If your office utilizes Unified Communications (UC), check whether your headset model supports their telephone system. For use with a computer for Skype or other video chat applications, check that your software and drivers are up to date. Most headsets work with current versions of Windows. Confirm it with the headset manufacturer’s compatibility list.

Programmability

Office headsets work independently from your regular phone, so their programmability features are located on the headset — or on some wired models, they’re attached to the cord. There are power and volume switches as well as a mute button on most. Some models have a pairing button on the headset, though these may also be located on the charge base. Button location varies between models, but placement tends to be in areas convenient to the user.

EXPERT TIP

Avoid pairing your phone to your headset while you’re driving. The distraction could cause an accident. Your best bet is to either pair the devices before you embark pull over to get situated.


Staff  | BestReviews

Features

Comfort construction

Office headsets are worn for long periods of time, which is why they are designed with comfort in mind. They’re usually made of hard plastic and metal components for prolonged durability. Most office headsets include a degree of adjustability, particularly when it comes to lengthening the headband or adjusting the boom arm’s location. No matter the size or shape of your face, there’s a setup to fit you well enough for a long day of phone calls.

These tough materials are softened with foam and padding in strategically placed areas. Some earpieces offer thick padded headphones covered by vinyl. Not only do these provide a sort of suction and insulation for sound, they somewhat mold to the shape of your ear. Other styles include a thin layer of foam over the earpiece, which may feel a bit hard or rough to some people. Padding is also seen around the top inside portion of the headband, especially in slightly heavier models. This layer of cushioning between your scalp and the plastic prevents it from digging. If you have long hair, it can reduce creases or matting after long periods of use.

Noise-cancelling technology

Office headsets with noise-cancelling technology are wildly popular in open coworking spaces, call centers, and cubicle offices. The technology is utilized in two different ways: with outgoing sound to the microphone and with incoming sound to the earpiece.

As far as the microphone goes, noise-cancelling features filter out ambient sounds from your environment so your voice is the main sound that transfers to the other end of the line. When it comes to the headphone, this part is equipped with a sort of sound filter that cuts down on the sound around you, especially with the insulation of coverage from a padded earpiece. That means the buzz of cross-conversations, fax machines, and printers are blocked out enough so you can listen to a clear, unobstructed line. 

Talk and standby times

Talk and standby times are important for those who expect to spend hours at a time on a headset. Talk time refers to the number of hours of active use, which ranges between nine and 20 hours. Standby time, when it’s not in use, could be ten times as long as the talk time. Of course, these times are mostly estimates, as the time will vary when going between talk time and standby.

EXPERT TIP

If you’re going on vacation, store your office headset in a drawer while you’re away. Dust could settle into microphone holes and earpieces if it’s left out on your desk for an extended period of time.


Staff  | BestReviews

Office headset prices

Office headsets cost between $20 and $300, with prices driven by quality of engineering.

Inexpensive: Between $20 and $50, you mostly find wired headsets. There are some Bluetooth models, though the sound may be mediocre.

Mid-range: Between $50 and $100, headsets are generally Bluetooth headsets that incorporate decent noise-cancelling technology and are more durable.

Expensive: High-end office headsets cost between $100 and $300. These have the longest ranges and reliable charging bases, and they provide the most ergonomic fit. The sound in these headsets is unparalleled.

EXPERT TIP

When you get a new computer, remember to transfer the headset’s USB receiver from the old one.


Staff  | BestReviews

Tips

  • Clean your headset often. Wipe down your headset with a damp cloth or alcohol to clear off grease, dandruff, and dead skin.
  • Avoid sharing your headset. Because of all the points of contact with your face, mouth, and nose, it’s easy to transfer germs and sickness if you share your headset.
  • Don’t pull on the wire. Only unplug your wired headset from its USB or plug. Pulling on the wire could damage internal components and result in poor connection or total malfunction.
  • Clear the area around the base. While the charge base doesn’t take up much room, the headset is an awkward shape and takes up a decent amount of space. Make sure the area is clear to ensure a solid connection during each charge, especially so the headset doesn’t catch on anything that might lift it from the base accidentally.

Other products we considered

If you’re looking for the best in sound quality and clarity, Sennheiser MB Pro 1 is a worthwhile investment. This office headset includes Sennheiser’s legendary HD sound and noise-cancelling technology for a crisp audio experience. It also comes with sound enhancement profiles which adapt sound for different communication, multimedia, and music purposes. The manufacturer's warranty is generous, as it covers all parts including batteries for two years. It’s compatible with a range of UC platforms, including Cisco, Avaya, and IBM, so it’s office-ready when you are.

We were impressed with the design and comfortable feel of Conambo Bluetooth Headset V5.0 Pro Noise-Cancelling Wireless Headset. This office headset is designed for environments with high levels of noise pollution, such as the logistics industry and call centers. You can enjoy over 16 hours of talk time in addition to 160 hours of standby time. This ergonomic headset also features thick padding around the earpiece that is large enough to cover most adult ears. On the opposite end of the headband is a T-pad whose grooves are strategically spaced out to avoid leaving your hair with indentations. Its sound quality is second to none, so it’s a decent choice for use with music players as well.

If you wear your hair in a topknot or high ponytail, you might need to adjust it for the headset to fit properly on your head. If you’re not sold on changing your hairstyle, opt for a headset whose headband and microphone are adjustable.

FAQ

Q. Are office headsets left- or right-side dominant, or can they be worn either way?
A.
There are some office headsets that are designed to be worn one way specifically, mostly because their boom mic isn’t adjustable. Many models can be worn with the mic on either side. If you have hearing difficulty in one ear, check whether the headset can be worn with the earpiece on your better side.

Q. Will someone else’s phone or Bluetooth device interfere with my Bluetooth headset?
A.
No. You have to pair another device for it to work with your headset, either individually or simultaneously. There is no way for someone else to “dial in” to your phone call, as it would require permission from you. No need to worry about uninvited guests joining your conversations.

Q. My charge base is defective. Can I replace the base instead of purchasing an entire unit?
A.
Probably not, as individual pieces of Bluetooth headsets aren’t sold separately. Most likely, you need to replace the whole thing. Before you make another purchase, check whether your office headset and its components are covered under warranty.

The team that worked on this review
  • Katherine
    Katherine
    Editor
  • Melinda
    Melinda
    Web Producer
  • Sian
    Sian
    Writer

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